We are proudly based in Dubai, providing IT services across the entire UAE and GCC. Our 24/7 helpdesk and fully experienced L1, L2, L3 engineers abide by ITIL standards, covering advanced network & data center support operations.
Call us now for a customized, hassle-free AMC solution.
Comprehensive maintenance for servers, workstations, laptops, printers, and network equipment.
Proactive monitoring and maintenance of your network for performance, security, and reliability.
Installation, configuration, updates, and troubleshooting for your OS and business applications.
AV management, firewall configuration, security updates, and assessments to protect your data.
Expert support for cloud infrastructure, backups, Office 365, and more for greater scalability.
Round-the-clock support via phone, email, and remote assistance for quick issue resolution.
Fixed monthly fees with no hidden charges or unexpected expenses.
Proactive maintenance prevents issues before they impact your business.
Regular updates and security assessments to protect your data.
Fast resolution of IT issues with a guaranteed 15-minute response time.
Challenge: Frequent outages and high support costs
"After switching to Al AIDA's AMC, we've experienced near-perfect uptime and significant cost savings."
Challenge: Critical systems requiring 24/7 availability
"Their rapid response ensures our critical healthcare systems stay operational round-the-clock."
Get a customized AMC plan that suits your business needs and budget.
Our AMC covers proactive maintenance, hardware and software support, network security, and round-the-clock helpdesk for critical issues.
We guarantee a 15-minute response time to all critical requests, ensuring minimal downtime for your business.
Yes. We are based in Dubai but serve all of the UAE and GCC region with both remote and on-site solutions.
Our team adheres to ITIL standards and can tailor AMC to meet any compliance frameworks, ensuring robust data protection.
Absolutely. Our AMC packages are flexible, allowing you to add or remove services as your IT needs evolve.
Simply fill out the quote form above or call us at +971 4 321 9603. We'll assess your requirements and provide a customized IT AMC plan.
