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Tuesday, 14 April 2020 08:24

Online Classroom Distance Learning Solutions

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During the Covid-19 keep the classroom running, use Online Classroom from Microsoft Teams to stay connected with students at home.



Get Office 365 and Microsoft Teams Today 
Special Low-Rates for Schools and Academic Institutions 

Our team is capable to implement, train staff and run the system for your school immediately

Fill the form below so we could reach out

 

Remote Learning - Online Classroom

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Get Remote Support Instantly !

 

Whether you are a Remote-Worker or a Remote-Working Company we are here to support you.

Our agents are available around the clock to provide software and pc support at anytime
How It Works : as simple as sending an email, chat or call and our agents will support you on the spot.

Rates starting from 50 AED/Hour. Special rates for Schools and Academic Institutions.
bulk rates also available for SMBs

+971551570079

Fill the form below so we could reach out

Work From Home Today Using Microsoft Teams

Enable your company, team, group to meet and work from home today ! 
no setup is needed we can setup your tenant and train your people with a day.


Get in touch to get started.
Special Prices for Educational Organizations.

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+971551570079

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Tuesday, 18 September 2018 11:49

Business Email

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BUSINESS EMAIL

A custom mailbox is a part of your brand, therefore, if done correctly, it helps you promote your business, not to mention it enforces brand awareness and helps people identify you, having a gmail or yahoo email address for your business is equal to promoting someone else’s business on your back. Having your own email address will set you apart and maintain your professional image. 

With a branded email address, people can easily recognize you and decide within seconds if they want to open it and engage with you. It is also easier for people to find your email and contact you.

At Aida Information Technologies we believe that Email is mission critical for a company to maintain their workflow, therefore we provide you with the most powerful business email systems in order to ensure your workflow continuity.

Backed by our strategic partnership with Microsoft, we provide you with the best email solution available,

 

Tuesday, 18 September 2018 11:46

HELP DESK

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We operate a fully functional IT Help Desk manned by experienced IT specialists who are there to ensure that any questions you may have or problems you encounter are dealt with efficiently and promptly. Our well tested helpdesk process ensures that any support calls you make are logged, tracked, and responded to quickly.

As well as being available to take your Help Desk calls, we also offer monitoring and reporting services to ensure that your IT systems are running at optimum levels.

Proactive Monitoring
Our team of IT consultants actively monitor your IT systems to ensure that any problems or potential problems are identified as quickly as possible. If they do find something, it will be passed to our engineers in seconds so that they can resolve the issue without your business skipping a beat.

Regular Reporting
We provide our clients with regular reports to ensure that you know exactly what has been happening with your IT systems over a set period of time. Use this information to help identify and plan your IT requirements as your business grows.

Benefits

  • Comfort in knowing that we are here to advise and support should you have a question or problem with your IT systems.
  • Access to expertise and knowledge if you decide that you want to make changes to your existing IT infrastructure.
  • Cost effective support so that your can concentrate on growing your business.
  • Regular updates on how your IT systems are performing, identification of any potential issues before they become a problem.
 
 
Tuesday, 18 September 2018 11:37

IT MANAGEMENT SERVICES - AMC

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Taking your current IT environment as a start point, how can you handle an increasing number of service requests while investing in new business initiatives?

We think we have the answer, By out-tasking specific IT services to us, you can focus your IT resources on specific business-directed initiatives while continuing to provide essential services and reducing costs.

We understand the pressure your IT organisation is under to demonstrate a return on IT spending, and we understand that existing infrastructure systems and processes must be monitored, managed, and supported continuously without fail.

Our goal is to serve as your technology partner with a focus on providing the right solutions. By using a consultative approach to evaluate your business and technology needs, we can customize the best solution for your current needs and give you the ability to scale it for future needs.

 

 

THE BUSINESS BENEFITS

 

  • Peace of mind with 24x7 proactive monitoring and management
  • Single point of contact and predictable monthly fee
  • Access to highly skilled technical resources
  • Fully mature ITIL processes

 

 

 

What we can Service

 

  • Workstation/Laptop/handheld hardware support
  • Printing/Network Connectivity Support
  • Core Application Support, Microsoft, Adobe and Symantec
  • Email Client (Outlook/Office 365/Mac Mail)
  • Microsoft Office
  • Software/application-related incidents on Microsoft systems
  • Server based Password resets
  • Spyware or virus cleaning from with servers or PCs
  • Server diagnostics
  • Server and workstation troubleshooting
  • Deploying new system and softwares on the network
  • Setting up BYOD and unified access
  • Custom escalation procedures for each client with internal escalation approval process

Aida Information Technologies

Megamall Tower Plot 260

Sharjah, UAE

Email: info@aidait.com

+971 551570079

 

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