At Al Aida Information Technologies, your privacy is a top priority. This policy outlines how we collect, use, and protect your personal information when you interact with us via our website (www.aidait.com) and affiliated platforms.

Information We Collect

We only request personal data when it is essential to deliver a service. This includes, but is not limited to, your name, email address, phone number, or business details. All data is collected transparently — with your consent and full awareness of how it will be used.

How We Use Your Data

We use collected data to:

• Deliver IT services and support you request

• Respond to inquiries or support tickets

• Send service notifications, updates, and offers

• Ensure service quality and security compliance.

Data Storage & Protection

We retain personal information only as long as necessary to fulfill the requested services. All stored data is secured through commercially reasonable means to prevent unauthorized access, alteration, or disclosure.

Sharing of Information

We do not sell or share your personal information with third parties, except:

• When legally required (e.g., to comply with court orders)

• When working with trusted service providers under strict confidentiality agreements

Third-Party Links

Our website may link to third-party services or websites. We do not control and are not responsible for the content, privacy policies, or practices of any third-party sites.

Your Rights

You may refuse to share certain personal information, understanding that it may limit your access to certain services. You can request deletion, correction, or a copy of the data we hold at any time by contacting us.

Acceptance

By continuing to use our website, you agree to the collection and use of your information in accordance with this policy.

Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact: Email: info@aidait.com Phone: +971 4 321 9603