Patient Care Cannot Stop. Neither Can Your IT.
Clinics, medical centres, specialist practices, dental facilities, and diagnostic laboratories in Dubai operate under strict DHA licensing and an increasingly demanding cybersecurity regulatory landscape. Your IT is not a back-office function — it is directly connected to your ability to deliver care, protect patient privacy, and maintain your operating licence.
DHA, NABIDH, and ADHICS Have Raised the Bar.
The Dubai Health Authority oversees digital transformation across more than 1,500 licensed facilities and manages over 9.5 million patient records through NABIDH. All DHA-licensed facilities must connect to NABIDH and follow stringent security protocols aligned with ISO/IEC 27001 and ISO/IEC 27799. In Abu Dhabi, ADHICS v2 mandates firewalls, MFA, encryption, regular risk assessments, and incident response planning. Non-compliance risks fines, licence suspension, and operational shutdown.
What We Know You're Dealing With
Clinical System Downtime Disrupts Patient Care
When EMR fails, prescriptions can't be issued and clinical records can't be updated. We provide SLA-backed IT AMC with priority response for clinical environments and proactive monitoring of critical systems.
DHA NABIDH Compliance and Information Security
Many smaller clinics operate in a compliance gap with NABIDH and DHA infosec standards. A DHA inspection that identifies inadequate controls risks the facility's licence. We implement the technical controls and document compliance for inspection readiness.
Patient Data Security and Ransomware Risk
Healthcare is the primary global ransomware target. We deploy Bitdefender, SonicWall, network segmentation, MFA, and automated encrypted offsite backup with tested recovery.
Staff Using Personal Devices to Access Patient Data
A lost personal device with patient data on it triggers a mandatory breach notification. We deploy MDM and Conditional Access so only approved, compliant devices can access clinical systems.
No Tested Backup and Disaster Recovery
An external drive in the same room as the server is not DR. We deploy offsite encrypted backup, automated daily routines, regular recovery tests, and documented BCP for DHA compliance.
Medical Device Network Security
PACS, infusion pumps, and connected diagnostics on unsegmented networks are major attack vectors. We segment medical device networks and assess connected device security as part of our healthcare AMC.
Full Scope of Services
DHA-Aligned IT Infrastructure
- Configurations supporting DHA infosec for NABIDH-connected facilities
- Access controls and audit logging
- Patient data encrypted in transit and at rest
- Documented incident response procedures
Clinical Cybersecurity
- Bitdefender endpoint security on clinical workstations
- SonicWall firewall management
- Network segmentation — clinical, admin, guest isolated
- Medical device network isolation and monitoring
- MFA on every staff account
Backup & Disaster Recovery
- Automated encrypted offsite backup
- Tested recovery — verified, not just completed
- Written BCP for DHA compliance
- Retention aligned to medical record requirements
Microsoft 365 for Clinical Teams
- Secure email with DHA-aligned retention
- Teams for clinical and admin communication
- SharePoint for policies, procedures, HR documents
- MDM for personal phones accessing clinic data
IT AMC for Healthcare
- Priority clinical-emergency response SLA
- Extended hours support
- Proactive monitoring of critical systems
- Regular security assessments
Network & Infrastructure
- Segmented clinical, administrative, and guest networks
- Reliable internet and Wi-Fi for patient areas
- Server, NAS, and EMR infrastructure support
Frequently Asked Questions
Frequently asked questions
Compliant. Secure. Always Available.
Book a free IT assessment for your clinic and get a clear action plan.