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AMC IT Support

Taking your current IT environment as a start point, how can you handle an increasing number of service requests while investing in new business initiatives?

We think we have the answer, By out-tasking your IT services to us, you can focus your IT resources on specific business-directed initiatives while continuing to provide essential services and reducing costs.

We understand the pressure your IT organisation is under to demonstrate a return on IT spending, and we understand that existing infrastructure systems and processes must be monitored, managed, and supported continuously without fail.

Our goal is to serve as your technology partner with a focus on providing the right solutions. By using a consultative approach to evaluate your business and technology needs, we can customize the best solution for your current needs and give you the ability to scale it for future needs.
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Our Helpdesk is available 24\7
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IT Support Team Standing By For Your Support
Taking your current IT environment as a start point, how can you handle an increasing number of service requests while investing in new business initiatives?

We think we have the answer, By out-tasking your IT services to us, you can focus your IT resources on specific business-directed initiatives while continuing to provide essential services and reducing costs.

We understand the pressure your IT organisation is under to demonstrate a return on IT spending, and we understand that existing infrastructure systems and processes must be monitored, managed, and supported continuously without fail.

Our goal is to serve as your technology partner with a focus on providing the right solutions. By using a consultative approach to evaluate your business and technology needs, we can customize the best solution for your current needs and give you the ability to scale it for future needs.
 

Business Added Value

Reduce Response Time

We provide standard and critical SLA based on your requirement with a maximum of 30 minutes respond time

Cost
Optimization

Our AMC cuts your IT expenses by 60%

Wide Coverage
Around UAE

Our agents are available around the clock to support your employees and facilities all over the UAE.

IT Outsourcing & AMC Stages

Proud to provide the Best IT AMC service in the UAE therfore we provide each cutomer with a unique support strategy to ensure that our services fits your needs, as in IT there is no solution that fits all, and for this we provide the following stategies that can be mixed or used sololy to ensure maximum client satisfaction.

Testimonials

Remote support of computers, server, network attached storage, UTMs and any other network related devices, this is done remotly by our helpdesk which can be accessed cia phone, email and live chat.
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Our team of highly qualified and experianced IT technichians are on standby to support your on-premise enviroment incase of remote support extention or critical issues that cannot be solved remotly.
We support all IT related systems such as for example but not limited to;
  • Desktop Support.
  • Laptop Support.
  • Server Support.
  • Firewall and UTM Support.
  • Router and switches managment.
  • Azure cloud managment and support.
  • Backup and DR solution managment and support.
  • BYOD policies managment and support.
  • VPN and brnaches connections.
  • any third-party related software-hardware relatioship managment. 
  • Providing our cleints with dedicated technichians on premises for mission critical operation.
  • Dedicated Account Manager
  • Dedicated Support Line

Get Support Today | Free Quote

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