We prioritize the security of your transactions. Our platform ensures a safe and encrypted payment process for all your transactions.
Can I request a quote for a specific product or service?
Certainly! You can easily request a quote through our user-friendly interface, providing you with a streamlined process to meet your business needs.
Is it mandatory to send a Purchase Order (PO) or Letter of Purchase (LPO)?
While not compulsory, it is recommended to align with our company procedures. Feel free to follow our straightforward guidelines for a smooth experience.
What if my company doesn't have a payment card?
No worries! We've partnered with Pemo and Mamo to offer corporate payment cards exclusively for our UAE customers. Get in touch to explore this convenient option.
Do you support offline payments?
Yes, we do! Contact our team for assistance with offline payments, and we'll guide you through the process.
What happens if payment fails during renewals?
In the event of a payment failure on renewals, your service will be temporarily suspended. Don't worry; our team will assist you in resolving the issue promptly.
How can I get help or IT support?
Our dedicated helpdesk operates 24/7 to assist you with any setup, migration, or IT support needs. Reach out to us, and our experts will provide timely assistance.
Is your company registered?
Yes, we are a registered company with the Department of Economic Development (DED) in Dubai, ensuring the legitimacy and reliability of our services.
Will I receive an invoice for my transactions?
Absolutely! We understand the importance of proper documentation. You will receive a detailed invoice for all your transactions. This ensures transparency and helps you keep track of your expenditures. If you have specific requirements or need additional information on your invoice, feel free to contact our support team, and we'll be happy to assist you.
